Client Satisfaction Survey - Social Brew Toronto

Thank you for trusting us with your content! Your feedback helps us deliver even better results. This should take less than 3 minutes to complete.

Here is how you can rate our performance:

⭐⭐⭐⭐⭐ Extremely satisfied

⭐⭐⭐⭐ Very satisfied

⭐⭐⭐ Satisfied

⭐⭐ Somewhat dissatisfied

⭐ Very dissatisfied

Full Name

Brand/Company Name

How satisfied are you with our services overall?

Please share any specific notes, if any.

How would you rate the quality of your content deliverables? (scripts, videos, editing)

Please share any specific notes, if any.

How satisfied are you with the turnaround time for your content?

A

Always delivered on time

B

Usually on time

C

Sometimes delayed

D

Often delayed

Are you seeing measurable results from the content we've created? (views, engagement, leads, sales calls)

A

Yes, significant results

B

Yes, moderate results

C

Some results, but not as much as expected

D

Not yet, but it's still early

E

No measurable results

If you're seeing results, what improvements have you noticed? (Select all that apply)

If you clicked on others, please explain

How satisfied are you with our communication and responsiveness?

A

Excellent - Always responsive and clear

B

Good - Usually responsive

C

Adequate - Communication could be better

D

Poor - Often have to follow up

Do you feel we understand your brand voice, audience, and goals?

A

Yes, completely

B

Mostly, with minor adjustments needed

C

Somewhat - needs more refinement

D

Not really - significant disconnect

Client Satisfaction Survey - Social Brew Toronto

Full Name

Brand/Company Name

How satisfied are you with our services overall?

Please share any specific notes, if any.

How would you rate the quality of your content deliverables? (scripts, videos, editing)

Please share any specific notes, if any.

How satisfied are you with the turnaround time for your content?

Are you seeing measurable results from the content we've created? (views, engagement, leads, sales calls)

If you're seeing results, what improvements have you noticed? (Select all that apply)

If you clicked on others, please explain

How satisfied are you with our communication and responsiveness?

Do you feel we understand your brand voice, audience, and goals?

What's ONE thing we could improve to serve you better?

How likely are you to recommend our services to others? (0 - Not at all likely → 10 - Extremely likely)

If you'd like to discuss any of your responses in more detail, please book a time on our calendar below.